Privacy Policy

Last updated: January 2026

1. Information We Collect

When you register at Jackpot Casino, we collect: your full name, email address, date of birth, residential address, and account password. When you make a deposit or withdrawal, we also collect payment method information (tokenised card details, bank transfer reference, or cryptocurrency wallet address). We do not store raw card numbers on our servers.

2. How We Use Your Data

We use your personal data to: manage your casino account, process deposits and withdrawals, verify your identity for KYC compliance, send account notifications (transaction confirmations, security alerts), provide customer support, and comply with our Curaçao gaming licence requirements. We do not sell your personal data to third parties for marketing purposes.

3. Data Security

All data in transit is protected by TLS 1.3 encryption. Stored data is encrypted at rest. Our payment processor is PCI-DSS Level 1 certified. Passwords are hashed using bcrypt with individual salts. We conduct regular security audits and penetration tests on our systems.

4. Cookies

We use essential cookies to maintain your login session, remember your preferences, and protect against fraud. Analytics cookies help us understand how players use the site. You can disable non-essential cookies in your browser settings. Disabling essential cookies will prevent you from logging in to your account.

5. Your Rights

You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your account and associated data (subject to legal retention requirements), and withdraw consent for non-essential data processing. To exercise these rights, contact our support team at [email protected].

6. Contact

For privacy-related enquiries, email [email protected]. We aim to respond within 5 business days.